At Makalu Equipments, we are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect personal information provided through our website and related services.

1. Information We Collect

We collect personal information that you provide directly when you make a purchase, register on our website, or contact us. This information may include:

• Personal data: name, email address, mailing address, phone number.
• Payment information: credit/debit card details, bank account information.
• Device information: IP address, browser type, browsing history on our site.
• Usage data: information about how you use our site, including visited pages and interactions with products.

2. How We Use the Information

We use the collected information for the following purposes:

• Order processing: to manage and ship the products you purchase.
• Customer service improvement: to respond to your inquiries, requests, or complaints.
• Marketing and communication: to send you promotions, news, and updates—only if you have given your consent.
• Website personalization: to provide you with a more tailored shopping experience.
• Legal compliance: to meet applicable legal and tax obligations.

3. Sharing Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers: third parties that assist us with website operations, payment processing, shipping, or marketing campaigns, under confidentiality agreements.
• Legal obligations: when required by law or necessary to protect the rights, property, or safety of our company, customers, or others.

4. Data Storage and Protection

We store your information on secure servers and take measures to protect it from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Similar Technologies

Our site uses cookies and similar technologies to enhance your user experience and analyze site usage. Cookies are small files stored on your device. You can configure your browser to reject all cookies or to notify you when cookies are being used, although this may affect your browsing experience.

6. User Rights

As a user, you have the following rights regarding your personal data:

• Access your data.
• Request correction or deletion.
• Object to data processing for marketing purposes.
• Withdraw consent previously given for the use of your data.

To exercise any of these rights, you may contact us at [contact email].

7. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the corresponding update date.

8. Contact

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, you may contact us at:

[Legal Entity Name]

[Address]

[Contact Email]

[Phone Number]